Answer & capture
Give callers an answer and capture the details you need.
- 24/7 call answering
- Your approved FAQ answers
- Contact and property details
- Caller-reported damage and urgency
- Your services and coverage rules
Every call answered. 24/7.
You handle the job.
We handle the next call.
Your AI intake agent answers calls and books appointments. Behind the scenes, we automate customer confirmations, team notifications, follow-up, and more—all tailored to how your business works.
Your call. Automatically summarized.● 24/7 intake
“The leak is fixed, but we need someone to check the ceiling.”
Ready within seconds after the call ends.Summary + next action, sent to your phone and dashboard.
Appointment booked
David Chen
905 Juniper St NE, Atlanta
Tuesday · 2–4 PM ET
Summary
Repaired leak. Ceiling staining in two rooms. Customer confirmed availability.
Your next actionAssign a technician and review access notes.
Customer confirmation · Seconds after the call“You’re booked for Tuesday, 2–4 PM. View your appointment and add photos here.”
Illustrative call and timing
The cost of being unavailable
A missed call can cost you a job.
A slow follow-up can, too.
$300K+
Annual savings at Ford“I built automation at Ford that delivered over $300,000 in annual savings. Now I bring that same expertise to your restoration business.”
Austin Do · Founder, DOCO AgencyRead Austin’s story →See it in action
Hear the call.
See what lands on your phone.
Follow one example from appointment booking to your summary and the customer’s confirmation text.
Hear a sample conversation with the AI voice agent—customized to your business, with handoffs when a person is needed.
AI intake + custom business automation
Your calls. Your follow-up.
Your way of working.
We build your intake and follow-up around your team, your tools, and your process. From customer confirmations to internal notifications, we automate the steps that take work off your plate.
Take the next step
Turn the conversation into a booking, callback, or handoff.
- Available appointment booking
- Callback requests with clear ownership
- Handoffs to you or your designated team
- Your unanswered-handoff fallback
- Customer confirmation texts
- Follow-up for inquiries that haven’t booked
- Handoffs based on your on-call schedule
- Appointment reminders and rescheduling requests
Keep everyone informed
Know what happened and what needs your attention.
- Owner or dispatcher text alerts
- Call recording and transcript
- Automatic summary and next action
- Searchable request dashboard
- Customer photos and notes
- Request status and assigned team member
- Reminders for overdue callbacks
- Daily summary of calls and open requests
- Pre-visit photos and access details
- Customer replies attached to each request
Have another repetitive task slowing you down? We’ll explore how to automate it during your walkthrough.
The final package is agreed in your proposal. Calendar connections, CRM sync, and additional integrations depend on your tools and scope.
Emergency call? Your team gets brought in. The details still get captured.
The agent captures the caller’s information and reported situation, then follows your emergency handoff rules to reach you or your designated contact. Within seconds after the call ends, the recording link, summary, and next action arrive on your phone and dashboard.
If nobody answers, your agreed fallback routes the follow-up and flags the request for attention.
Built for you.
Set up with you.
Managed by us.
Show us how your business works.
We map how calls come in, how your team follows up, and which repetitive tasks could be automated.
Hear it handle your calls before launch.
Test your scenarios together and refine the responses.
We launch and maintain it.
With an agreed support plan for ongoing changes.
Limited pilot
Limited pilot spots—confirmed on the call
Your customized call system.
Setup fee waived.
Built around your business, tested with you, and managed after launch.
One recovered job can pay for the system.
And it keeps answering—taking the next call, booking the next appointment, and keeping you informed.
Based on your job profit and monthly plan.Try it in your business. Backed by a 30-day guarantee.
If it’s not the right fit, request a refund of your first monthly service fee within 30 days of launch.
30 days starts at launch. See guarantee terms.Enrollment closes October 31, 2026, or when all spots are filled.
Book a pilot walkthrough →Availability confirmed on the call. Booking a walkthrough does not reserve a place. Ongoing service fees apply.
Before you book
A few things
worth knowing.
How do I know it will handle my calls correctly?
Start by exploring the demo to see how the agent handles a conversation. Before launch, we test your customized system together using routine inquiries, appointment requests, and handoff scenarios. You review what callers hear, what information is captured, and what reaches you—then we adjust it before going live.
What happens if it’s an emergency and no one answers?
Your handoff rules determine when to connect you or your designated contact. If nobody answers, the agreed fallback can flag urgent requests and notify the next contact. We test that process with you before launch; an attempted handoff is not treated as a confirmed response.
What does the service cost?
Scope and monthly pricing depend on your call handling, integrations, and workflow. The pilot waives the setup fee; it does not waive ongoing service fees. We discuss fit and costs on the walkthrough.
How much work does setup take from me?
You provide your business information, appointment rules, and handoff contacts, then review test scenarios with me. I handle implementation. We agree on your involvement and launch timing after reviewing the scope.
Can it work if I don’t have an office or dispatcher?
Yes. Calls can route directly to you, and summaries and next actions can reach your phone. We configure the process for whoever handles the work in your business.
Will it book jobs without checking my availability?
Booking is configured around available slots and the types of appointments you allow. Requests that need review can become callback items instead.
What can it tell callers?
It uses the business information and FAQs you approve. Requests outside that information can be routed to you or flagged for follow-up.
What if something needs changing after launch?
You work directly with me. Your proposal defines ongoing maintenance, included adjustments, and how additional requests are scoped, so you know what support to expect.
What happens on the 15-minute call?
We review how you handle calls today, walk through the intake, booking, and handoff options that fit your business, and agree on the next step if there’s a fit.
Built around the way you work
See how it would work for your business.
We’ll map your call flow, show how bookings and handoffs would work, and use your numbers to discuss whether the service makes financial sense.
Book your 15-minute walkthrough ↗With Austin Do · Founder, DOCO Agency