1
Missed calls after hours
Estimate for a 2–8 crew company: 2 missed calls/week · $7,000 average job · 60% close rate
$0
/ month lost
The rule of first contact
78% of homeowners hire the first restoration company that answers. Win rate drops sharply within the first 5 minutes — water emergencies don't wait for a callback.
Real value of one answered call
$4,200
Direct job value · add referrals in the LTV panel below
Restoration jobs lost / year
~62 jobs
Water emergencies that went to a competitor
With automation
100% of calls answered
24/7 · under 1 ring · no voicemail
2
What your current call handling costs
Manual work on every call — regardless of who handles it
$0
/ month wasted
The real cost
Every call means someone calling crews, waiting for callbacks, texting addresses, confirming equipment. That's 30–90 minutes per job that automation handles in under 60 seconds — including at 2am.
Hours wasted per month
~43 hrs
That's 43 hrs a month to work on the business, not in it
With automation
~4 min / job
Total intake + dispatch time, start to confirmed
Your investment vs. what you get back
Adjust your monthly retainer to see the exact ROI
ROI CALCULATOR
Toggle on to factor in referral value from the LTV panel below
Break the retainer down to an hourly rate — includes 24/7 AI agent + dedicated engineer
Revenue back in your pocket
$0
Your monthly retainer
−$2,000
Your net monthly profit
$0
Your annual profit
$0
ROI on investment
—
Jobs needed to break even
—
One answered call at 2am pays for the retainer for 2.3 months.
LTV
Real value of every job you win
One satisfied customer doesn't just mean one job — adjust referrals to include in ROI above
$0
real value / customer
Insurance adjuster effect
One relationship with an insurance adjuster can send 15–20 jobs per year. A single missed call that goes to a competitor could mean losing that referral pipeline entirely.
Direct job value
$7,000
Revenue from the call you answered
Referral value added
$8,400
2 referrals × $7,000 × 60% conversion
Real value per answered call
$15,400
Direct + referral pipeline combined