Austin Do · Founder, DOCO Agency

I’m Austin.
The person behind
your system.

I help restoration owners handle the calls, questions, and follow-ups that compete with the work in front of them.

From answering the phone to booking an assessment or bringing you into a call, I build around how your business actually operates.

Talk through your workflow ↗See how it works
Austin, founder of DOCO Agency
Austin DoEngineer. Founder. Your point of contact.
$300K+
Annual savings at Ford

I built automation at Ford that delivered over $300,000 in annual savings. Now I bring that same expertise to your restoration business.

Three years of engineering experience at Ford
Why I started DOCO

From Ford’s data pipelines
to your next incoming call.

Built in Atlanta.
Configured around your operation.

I spent three years as an engineer at Ford, building data pipelines and automation systems used in production. That work taught me to focus on what a system actually delivers: less manual work, clearer information, and measurable results.

Restoration owners face a different version of the same problem. You can be running a job, coordinating a crew, and answering new inquiries—all in the same hour. The phone doesn’t wait until you’re free.

A missed call can mean a missed opportunity. A call you do answer can still leave behind an address to find, a callback to remember, and details to pass along.

I started DOCO to help with that work. The goal is straightforward: keep callers taken care of and give you a clear next step, without making you the switchboard for every conversation.

Whether it’s just you or an established dispatch team, the system should fit the people doing the work.

How I work

You bring the operation.
I build around it.

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Understand the real workflow

We start with how calls reach you today, what callers need, and where follow-up gets stuck. Then we decide what is useful to automate.

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Agree on the rules

You approve the services, FAQ answers, available appointment slots, and situations that should bring you or a team member into the call.

☷

Build, test, and maintain

I configure the system, work through realistic scenarios with you, and manage it after launch. You work directly with the person building it.

Let’s start with your next call

Show me how your business works.

In 15 minutes, we’ll talk through your intake, booking, and handoffs—and see where this could make your day easier.

Book a personalized walkthrough ↗

With Austin Do · Founder, DOCO Agency

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