Hear the call.
See the next step.
A caller needs an assessment. The agent captures the details and books an available appointment. Within seconds after the call ends, you or your dispatcher receive the recording link, summary, and next action by text and in your dashboard. Your customer receives a separate confirmation text within seconds, too.
Customized for your business—your services, FAQs, calendar, and handoff rules.
On a job, on another call, or off the clock—keep callers taken care of.
Answer approved FAQs, book an appointment, create a callback request, or bring in a person.
Recording link, summary, and next action by text and in your dashboard.
Your recording, summary, and next action—on your phone and in your dashboard.
This shows one configuration. Yours can ask different questions, book differently, hand off differently.
Be the company that answers—before they call the next one.
When someone needs restoration help, a missed call gives them a reason to keep looking. Your agent answers immediately, captures the details, and starts the next step—booking an appointment or bringing you into an urgent call.
Emergency calls follow a different path: capture the details, bring in a person, and deliver the call record.
Recognizes the situation.
Follows your handoff rules.
Emergencies, a caller asking for a person, or a request outside the agent’s scope can trigger a handoff to you, the owner, or your designated contact.
The agent attempts the transfer using your routing rules and passes along the details already collected.
Ready in seconds.
Within seconds after the call ends, the recording link, summary, and next action arrive by text and appear in your dashboard—even when the call was handed off.
Your configured escalation process keeps the request flagged for follow-up. A connection attempt is not treated as a completed handoff.
You approve the triggers, contacts, and fallback process. This example does not place a call or send a message.
Routine questions, answered.
Give callers consistent answers about your services, coverage area, and business hours using information you approve. Questions outside that information go to your team.
Call ends. Your record is ready in seconds.
Your phone and dashboard receive who called, what happened, where help is needed, and the next action. Missing information stays clearly marked.
A booked appointment, ready for your team.
You receive the confirmed time, intake summary, and next action: prepare the visit and assign the right technician.
A confirmation text. Seconds later.
Customers receive their appointment or callback confirmation and a link to view details, add photos, and leave notes.
Same foundation. Your rules.
This example shows an assessment booking—not an automatic emergency dispatch. We configure the agent’s approved information, available appointment slots, callback process, and handoff contacts with you. Crew assignment and customer arrival promises follow the workflow you approve.
Powered by an AI voice agent. The example is scripted; no appointment is actually booked and no text is sent.
Austin Do · Founder, DOCO Agency
I built automation at Ford that delivered over $300,000 in annual savings.
Now I bring that same expertise to your restoration business. Read Austin’s story →
Every call answered. Every next step clear.
See how your calls become clear next steps on your phone and dashboard. Book a walkthrough tailored to your restoration business. We’ll map your intake, booking, and handoff rules and show what you and your customers receive.
We customize what the agent asks, answers, books, and hands off around your services, calendar, and team.